The objective of this article was to present a model of environmental development of health spa business in the category of "Hotel and Resort Spa" in Pattaya, Chon Buri Province, Thailand. Data were collected from the management of the three spa managers of the two establishments and 12 experts / experienced spa and/or environmental management. The semi-structured interview was used in conjunction with the collection of documents and social networks. The data were then analyzed using percentages, and averages. The best practices in environmental management of health spa establishments in the category of "Destination Spa", and "Hotel and Resort Spa", both domestically and internationally, were studied for a total of 5 establishments. Data were analyzed using content analysis techniques. According to a study on environmental management potential of hotel and resort spa in Pattaya, it was found that there were 13 establishments registered and licensed by the Department of Health Service, Ministry of Public Health. The management of all establishments was directly managed by the hotels and resorts. Only 5 establishments had been certified with the "Amazing Thailand Safety and Health Administration (SHA)" standards of the Ministry of Tourism and Sports of Thailand (TAT) under the control and prevention of the spread of COVID-19 in tourism. The environmental development model of Hotel and Resort Spa in Pattaya consisted of 5 environmental policy developments and 11 environmental management, a total of 56 guidelines: products (3), location/cleaning (7), equipment/bedding (4), manuals and brochures (3), packaging (4), landscaping (4), electrical system (10), water system (9), waste disposal (4), community (3) and Support for the COVID-19 Pandemic (5). This was to ensure that environmental management in health spa business establishments in in Pattaya, Chon Buri Province, Thailand could be as practical as possible. All such operations should be carried out simultaneously through the environmental management process. Importantly, it should be managed in the form of a network both within the establishment and outside the establishment, such as the local government agency, the environmental management agency, and the health spa establishment management agency.

Development Model, Environmental Management, Hotel and Resort Spa Business, Control and Prevention of Spread of COVID-19 in spa services, Thailand