Trust can be seen as the backbone of cooperation. Trust must be addressed and strengthened so that organizational members can fully focus on the core tasks of the collaboration. Building trust can be seen as one of the key areas in management performance. Therefore, it is important to highlight the responsibility and effects of the actions of each member of the organization, including the manager of the organization. It is also important to focus on how to build trust and how to maintain it in the workplace when we are faced with collaboration challenges

management performance, trust enhancement, fuzzy Delphi, organizational performance