The paper discusses how the faculty finds it difficult to apply their experiences in teaching and use of information and communication technology (ICT) for teaching and learning at the University of Botswana. Although technology was available and accessible, adopters of technology at the University of Botswana find it hard to use technology in teaching and learning, little research has been done on faculty experiences from a micro level (Instrumentalist) Product Utilization theory’s perspective based on diffusion of innovation theory. The study explores faculty demographic information finding the technologies, artifacts and teaching methods they used. Nine participants took part in the study from the Department of Adult Education, Faculty of Education, at the University of Botswana by means of responding to an interview based on interview guide. The findings from the study shows that the majority of faculty use teacher-centered as compared to student centered approach, they used specific compatible technologies relevant to their teaching experiences in responds to the university systems mandates, and distance education using technology ultimately to online learning was very low due to lack of infrastructure in rural areas. The university administration should take into consideration understanding faculty from a bottomup level as core effective implementers driving change.

ICT, e-learning, educational technology, higher education, University of Botswana, Micro level, Instrumentalist theory, Diffusion of Innovation theory, teaching and learning