Research Article | Open Access
A STUDY ON CUSTOMER SATISFACTION OF LIC POLICYHOLDERS WITH SPECIAL REFERENCE TO VIRUDHUNAGAR DISTRICT
Mrs.S.Jeyalakshmi Dr.V.Kanagavel
Pages: 3679-3681
Abstract
TRACT
One of the key areas of the financial industry is insurance. The insurance industry is distinctive in that it
receives compensation for controlling the risk of other parties. In India, the insurance industry serves important
socioeconomic purposes such as providing risk coverage to the underprivileged communities in addition to its
position in the financial system. Insurance is a booming market in India, with many domestic and foreign players
competing and expanding quickly. Due to the entry of several players into the Indian market via joint ventures with
Indian private sector partners, it is currently undergoing fierce rivalry. Due to the intimate ties between the Indian
insurance business and the global economy, it is essential for insurance companies to operate internationally.
Customer satisfaction is based on how well products perform in comparison to what customers expect. The
consumer is happy if the product's performance meets their expectations.
Keywords
Customer Relationship Activities, Customer Satisfaction Awareness Level, and Marketing Activities of LIC.